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Collecting the Account with R.C.S.
In most
cases, it takes more than one call to collect an account. So we diligently apply
the R.C.S. methodology -- Research, Call, and Schedule each account to achieve payment
in full. The debtor is contacted as often as necessary to secure payment, and each
call is handled with the dignity and consideration of the initial contact. When circumstances
warrant, we make provision for installment arrangements. The decision to pursue litigation
is always at the client's discretion.
We
know that success depends on having the finest professional talent and the highest
performance standards. Our thorough training program and constant monitoring of collection
activities ensure that all personnel meet Rickart standards, as well as those set
by the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act
(FCRA).
Productivity, Philosophy,
and Fees.

Rickart
has gained success because we recognize and meet our clients' specific needs. What's
more, we've earned respect in our field because we consider dedication, and a strong
code of ethics, essential in maintaining a good working relationship with our clients.
Collecting
is a serious business. There are no miracles, just plain hard work by experienced
people who understand this industry and are willing to give what it takes to achieve
success in a professional and ethical manner.
Our
fees are competitive -- no collections, no charge. The result: a higher net return
for our clients.
We
pledge performance which will merit continued confidence. It's your money. You worked
hard to earn it. We'll work hard to collect it.
Computerized Collection Management
You can
be confident that the accounts you place with us will be collected with maximum efficiency.
Rickart uses FACS, the most advanced collection system available. And we are committed
to maintaining our hardware and software at the highest level of technology.
Our
streamlined management techniques are based upon proven collection principles that
focus on the quickest method to recover your past-due accounts. Because truly, in
the collection business, "time is money."
Technology and Services
- Automated collection software
- Immediate modification and application programs
- Client on-line access to accounts
- Automatic matching of multiple accounts
- New accounts accepted via tape, disk, telecommunications,
e-mail, or hard copy
- Automatic daily back-up for data security
- Daily updated interest on contractual accounts
Comprehensive Reports
You
are kept informed about the status of your accounts with these standard reports.
Additional client defined reports and report writer customized reports are available
upon request.
ACKNOWLEDGMENT
- Confirms placements and accuracy. Lists
by debtor, account number, and balance.
PROGRESS/INVENTORY
REPORT - Lists all active/inactive
accounts, placement date, original balance, payments, current balance, calls/letters,
and status.
MONTH/BATCH ANALYSIS
- Displays listed accounts, adjustments,
recalled/returned accounts, settled/paid-in-full accounts, collections, collection
fees, average age of accounts, and recovery percentage by month and on a cumulative
basis.
CLIENT STATEMENT
- Indicates who paid, how much, agency
fee, current balance. Separate statements available: Direct Payments, NSF Payments,
Court Costs.
RETURNED ACCOUNT
REPORT - Notifies you of accounts that have been canceled
from our system.
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